KSUNsolar is a manufacturer and supplier of solar energy products with high quality.

Rooftop Solar Power

Ground Mount Solar Power

Energy Storage System

Design and Configuration

Warranty Claim Procedure

If you suspect a problem with your solar panels or inverter, please contact us for preliminary troubleshooting. If the product is suspected of being faulty, KSUNsolar will request that you submit a warranty claim with supporting documentation. To file a warranty claim, please follow the steps outlined below.

Please obtain and provide all information to avoid any delays or inconveniences. KSUNsolar will not contact you directly to obtain any missing information, and the claim will not be processed without them.

1. Submit a warranty claim along with supporting documentation (e.g., test photos or a test report) to back up your claim.

2. When you submit a warranty claim, you will receive an email with an RMA number. *** (RMA = Return Material Authorization)

3. Once the warranty claim is approved, the replacement unit will be sent to you or a KSUNsolar service contractor will service the warranty case within 10 working days.

4. After replacing the inverter, the installer will return the original inverter. Please contact KSUNsolar within two weeks to return the faulty unit; otherwise, charges may apply.

Get Started with KSUNSOLAR

We'll help you figure out your solar power needs !

If you have any inquiry of our products, please do not hesitate to send a message here,  we will reply you in 24 hours !  Your detailed requirements will get more exact answer.

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*** Your privacy is very important to us.  We will never share your contact information.

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